Question 1

How does Fitthea sizing work?

Accepted Answer

Every piece is cut oversized. Take your usual size for a full oversized look, or size down for a cleaner, standard fit. Full measurements are on the size guide page.

Question 2

Where do you ship?

Accepted Answer

We ship across Türkiye and internationally. Domestic orders arrive in 1–3 business days and are free over ₺2000. International orders are tracked and typically arrive in 4–9 business days.

Question 3

How much is international shipping?

Accepted Answer

Rates are calculated at checkout based on destination. Any customs duties or import taxes are the responsibility of the recipient.

Question 4

Can I track my order?

Accepted Answer

Yes. You receive a tracking link by email as soon as your parcel leaves our studio, and you can follow it from your account page.

Question 5

What is your returns policy?

Accepted Answer

Returns are accepted within 14 days of delivery, unworn and with tags attached. Contact us and we'll send return instructions.

Question 6

How should I wash my Fitthea pieces?

Accepted Answer

Wash cold inside out on a gentle cycle, do not tumble dry, and dry flat. The 200–210 GSM compact cotton keeps its shape best out of the dryer.

Question 7

Do you restock sold-out pieces?

Accepted Answer

Core pieces are restocked regularly. Join the newsletter for restock and drop notifications before they go public.

Question 8

Which payment methods do you accept?

Accepted Answer

Cards are accepted at checkout, with local Turkish payment options and international wallets being added as we grow.

FAQ