Policy
Returns & Exchanges
Türkiye
5–7 days after delivery
International
10–14 days after delivery
Condition requirements
- — Unused
- — Unwashed
- — Undamaged
- — Original packaging
- — Original tags attached
Refunds
Refunds are issued after the returned item has been received and inspected. Once approved, the amount is returned to your original payment method — banks typically take a further 3–10 business days to post it.
Shipping costs
Shipping costs are non-refundable, except when an item arrives damaged or an incorrect item was sent — in those cases Fitthea covers return shipping in full.
Exchanges
Need a different size? Start a return and place a new order so your size is reserved immediately, or message our team and we will hold it for you.